Refund Policy

Our policy for refunds on tutoring services and subscriptions.

Last updated: 2 August 2026

1. Doubt Solver Subscription

Doubt Solver is a monthly subscription billed through Paddle. Because the service is delivered immediately and continuously, subscription fees are generally non-refundable once the billing period has begun.

You can cancel at any time using the subscription management link that Paddle emails you with your receipt — no Paddle account or login needed. Cancellation stops future billing; you keep access until the end of the current billing period.

2. One-on-One Tutoring Sessions

Payments for one-on-one tutoring sessions are made directly and are non-refundable once a session has been delivered.

3. Exceptional Circumstances

If a technical issue on our side prevents you from using Doubt Solver for an extended period, or if an error results in an incorrect charge, we will review your case and issue a refund or credit where appropriate.

4. How to Request a Refund

To request a refund or report a billing issue, please contact us through the contact page. Please include the email used at checkout and the transaction reference from your Paddle receipt. We will respond within a few business days.